Please submit a return request before shipping anything back to our store. We can not accept returns or exchanges on items that have been worn, damaged, purchased on clearance, pre-orders or special orders.
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We do not accept any returns on makeup, tights, wigs, masks, costume accessories, contacts, teeth and prosthetics.
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We reserve the right to refuse any return request in the following departments: Costumes and Costume Shoes.
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We exchange unworn dance wear and dancer shoes for sizing within 14 days.
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We ask that you contact us immediately if there is an issue with your order. All requests or claims must be made within 10 days of receiving your order.
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Special Orders can not be returned or exchanged.
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Buyer is responsible for any shipping fees.
There is a $15.00 restocking fee on all approved returns.